Get to know myRent with a quick overview video:

How Long Does it Take to Get Your Bond Back?

How Long Does it Take to Get Your Bond Back?

At the end of the tenancy, both landlords and tenants need to complete the bond refund form and send it to Tenancy Services.

The bond refund form can be found under the Bonds section of the tenancy on myRent. The form can be completed by a landlord and tenants and automatically sent to Tenancy Services for processing.

Once the Tenancy Services received a fully-signed bond refund form, it usually takes 5 working days to refund a bond.

If more information is required from either party, Tenancy Services will get in touch by phone, email or letter.

Back to resources
What the community has to say
  • AS
    Anna

    @Aroha Normally bond refunds take about 5 working days to process. Because it felt into the holiday period, you're more likely to hear from the Tenancy Services team second week of January.

  • Our services

    shop-sign

    Advertise your rental
    from $50

    Includes a listing on Trade Me, realestate.co.nz, OneRoof, trovit.co.nz, and Homes.co.nz.

    Learn more

    Tenant checks
    for $35

    Rent with confidence and make informed decisions with comprehensive tenant checks.

    Learn more

    Self-management platform from $17/month

    Save time and money. Rest easy with our self-management platform. Start with a free trial.

    Learn more
    video-player-movie

    Get to know how myRent works

    Not quite ready to sign up?

    Subscribe to our weekly newsletter read by 30,000+ landlords. Get updates on important tenancy law changes, tips on maximising rental returns, and more great resources.