Step 1: Go into your chosen tenancy
Step 2: Go to Settings
Step 3: Go to Rent settings
Step 4: Select Payment Plan
Step 5: Answer the question > Would you like to reduce rent for a period of time to allow tenants to repay the difference at a later date?
Yes = Go to step 6
No = Go to step 7
Step 6: Fill in the temporary rent reduction details including start and end date along with the new temporary rent amount
Step 7: Fill in the repayment plan details including start date of repayments, repayment total, extra paid on top of rent and the reason for the plan
Step 8: Select Create Draft
Step 9: If your happy with the draft created, select Save and continue
Step 10: Choose between generating and signing an amendment that gets sent to your tenants to sign, uploading your own documentation or adding this at a later stage.