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Completed tenant checks will be moved to your tenant check archive where they are stored for record-keeping purposes. Your tenant checks will be available in your archive unless otherwise deleted.

When a listing is removed on myRent it gets withdrawn as an active listing and marked as rented on our website. The listing is then moved from your dashboard to your listing archive which you can access it through your dashboard. Your listing will remain in your archive unless otherwise deleted.

If your tenancy has been scheduled to end in myRent and is no longer ending or was scheduled to end in error, you can reset the end date by following the steps below:

If you would like to change your rent collection method from DIY rent collection to Hands-free, simply follow these steps:

Advertising your property is just the first step in your landlording journey. In this article, we'll walk through everything you need to know about starting a brand new tenancy, the paperwork you need to complete, funds to collect and inspections to schedule before your tenants move in.

When you remove a listing on myRent, it gets marked as rented, moved to your listing archive and displayed as a previously rented property on the myRent website. If you no longer want this previously rented listing to display it would require the listing to be permanently deleted from your listing archive.

If you have come to an agreement with your tenant regarding a payment plan to pay back arrears, a payment plan can be created on myRent by following the below steps:

If you’re setting up an existing tenancy that had an arrears or credit balance when it was started in myRent, you can add a opening balance by following the steps below:

When creating a tenancy on myRent that is for an existing tenancy there are a couple of key considerations for ensuring the rent statement is set up as intended. We reccomend to use the steps below:

You and your tenants have the power to turn on and off myRent notifications.

You can delete records entered into your Income & Expenses section.

If a tenant has left or if they are no longer proceeding as a tenant on your tenancy, they can be removed from the tenancy by following the steps below:

There are a couple of different ways to invite/onboard a tenant to your tenancy on myRent depending on whether you’re creating a new tenancy or this is an existing tenancy.

If eligible you can serve a notice to your landlord to end tenancy or schedule the tenancy to end if you have already served notice by following the steps below:

You can change the rent due day on your tenancy by following the steps below:

If you have previously archived a tenancy and need to make changes or reinstate it as an active tenancy you can un-archive it by following the steps below:

If you have created a duplicate or test tenancy and wish to remove it completely you can do this by following the steps below:

You can archive or delete your tenancy from myRent which will end the subscription for that tenancy (unless already ended). If you choose to archive your tenancy, you will retain that tenancy in a read only format in your archive under tenancies which is great for record keeping purposes.

myRent stores your previous tenancies, listings and tenant checks in archive folders that can be found from your dashboard. These will remain here in a read only format unless they have been deleted.

You can upload your own bond lodgement form by following the steps below:

Once you have added all of your tenants to the tenancy, you can create a bond lodgement form by following the steps below.

You can upload your own tenancy agreement instead of creating one using our tenancy agreement builder by following the steps below:

Potential tenants have the ability to apply through your listing or you can invite them to apply through their enquiry.

With open homes, these are open to anyone that wants to view the property. To better gauge how many people are going to attend you can include an option to RSVP.