Get to know myRent with a quick overview video:

How to use myRent as a tenant looking for a rental

12 October 2023

Thank you for choosing myRent, the online platform that connects tenants directly with landlords, as your go-to platform for finding rental properties. We have created a guide to help you use our platform in your journey to find a rental property.

Finding a suitable property

How to search for listings

You can search for available listings here Image Description

Or search here to use filters in order to narrow down your search results. Image Description

Receive new property alerts

myRent can email you listings as soon as they come up for your chosen area. Subscribe at the bottom of this page Image Description

Listing availability

A myRent listing should be considered available unless it is marked as "under offer" or “rented”.

Contacting the landlord of available listings

The best way to contact a landlord of a property advertised through myRent is to use the enquiry form on the listing to send a message. You don’t need a myRent account to create an enquiry, but creating one will allow you to send additional messages, reply to a landlord, book viewings and create applications. Image Description

How to stand out from the crowd

When enquiring, it’s a great idea to include why you like the property and believe you would make a good tenant along with any other relevant info.

Viewings

Each landlord organises viewings for their property. The listing page will display any scheduled open homes. You also have the ability to contact the landlord directly through your enquiry to request a private viewing or to follow up/reschedule an existing viewing. Image Description

Applications

You can complete an application online for a property you’re interested in provided you have a valid government-issued photo ID. Options to apply are on the myRent listing page and through your access to the enquiry on myRent. Good news - you only ever need to complete the application once, and then use it to apply to rent other properties you might be interested in. Image Description

Landlord responses

As listings can experience a high volume of enquiries/applications it means a landlord may be delayed in replying or being able to reply to all individual enquiries. If you have an open enquiry our system will update you of any responses or if the status of the listing changes.

Status updates

Whether it’s good or bad news we will let you know of any decided outcome of your enquiry/application.

Technical Support

While each listing is managed by the landlord of the property, myRent customer support is on hand if you need any help using the site.

We hope this guide helps you find your ideal rental property.

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