A landlord needs to keep accurate records not only about their tenancy but about their compliance with HHS. Although there is no requirement to attach any additional information, photos or documents to your Healthy Homes Compliance Statement (required from 1 December 2020), it is necessary to have these records available in case of the Tenancy Compliance and Investigations Team's audit or the Tenancy Tribunal dispute.
What records should I keep?
- Compliance certificate
- Body Corporate rules
- A printout from the heating assessment tool
- Invoices from builders for their work
- Receipts for any building materials purchased
- Photos and videos of different areas in the property showing compliance or demonstrating why exemptions apply
- Any professional evaluation reports
- Body Corporate rules
- Communication with Strata or tradespeople
- Product manuals
- Any other documents that you think are relevant to back up your position on the compliance statement.
You can be penalised if you don't supply the records within 10 working days of the request from the relevant authority.
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